Negotiations
- Recognise and understand how to approach different personalities in negotiations
- Learn a range of different negotiation strategies and when to apply them
- Learn how to plan ahead for negotiations and optimising the outcome of a deal
Presentation Skills
- Understand how to overcome the fear of public speaking
- Understand and apply different techniques to maximise impactful delivery
- Learn how to use body language to enhance your message
Personal Branding
- Identify your personal brand and how to communicate it
- Learn the components of personal branding
- Linking your personal brand with the business
Conflict Resolution
- Legal responsibilities for resolving conflict
- How to address root causes of conflicts
- Handling conflict effectively as a leader
Contract Awareness
- Understand different forms of agreement and when they are suitable
- Have an understanding of key contractual terms and concepts and their implications
- Identify risks in a contract and how to mitigate them
Social Media for Beginners
- Learn the difference between social media platforms and their features
- Understand how customers use social media
- Practices for effective social media engagement
Project Management Fundamentals
- Understand fundamental project management concepts
- Managing risk effectively and mitigating consequences
- Managing budgets and scheduling effectively
Leadership
- Understanding your own leadership style
- Identifying and overcoming barriers to building effective teams
- How to lead a team through change
Management Accounting Fundamentals
- Make more financially sound decisions
- Monitor and understand the financial performance of your business
- Using spreadsheets effectively
Decision Making
- Methods of generating effective solutions
- Frameworks to help make effective decisions
- Implementation and monitoring the effectiveness of decisions
Commercial Awareness
- Understanding the value drivers of your organisation
- Understanding the process of systemising a business
- Identifying and leveraging strategic partnerships
